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Help & Support

Our Mentoring and Employment officers offer a free and confidential, service with one to one support to clients who have registered on the Kickstart to Work programme. At Kickstart, we take pride in putting people first. Whether your needs are short or long term, temporary or permanent, employment or training, we'll work with you to help you achieve your goals.

We can work directly with clients on the following or on any other individual job or training - related issues that arise.

To receive our assistance, all you have to do is meet with one of our mentoring and employment officers to register for Kickstart.

Job searching

Job SearchingWe continuously trawl newspapers, and other websites for the latest job vacancies across all occupations. We keep an updated list of vacancies for our Kickstart participants and inform them of relevant vacancies.  We compile a weekly jobs bulletin which we can send to you each week once you have registered with us. Contact us on (028) 71 308 466 for an appointment.

On-Going Support


Remember as a job seeker we will support you all the way. If you see a job vacancy you are interested in we will contact the employer for details of the vacancy on your behalf, then help with the application form and prepare you for interview. Ongoing support is available to participants until they feel that their needs are met.

Even in an economic downturn, there are still jobs available and we can help you go for them.

Click on the links below to download Tips on Job Searching:

CV & Application Forms Completion (training course and job)

Getting an interview can depend on how good your CV is. It is your chance to show an employer you have the skills and experience needed, and that you are the right person for the job. Where possible, it should be accompanied by a cover letter which draws out the aspects of your qualifications, experience and personal qualities that are particularly relevant to the post.

You want to be sure that your CV or application form stands out above the rest to give an employer a good impression. You must ensure the detail on your CV and application form meets the criteria for the job applied for in an easily accessible way.

Whether you need a CV written up for the first time or an updated CV, we can work with you to agree what needs to go into the CV to make you stand out and complete the CV for you! As far as possible CVs should be no longer than two pages. With your permission we can send your CV off for relevant vacancies. You can download a CV template here.

Click here to download some guidance on completing job application forms.

Do you have an application form to complete or a job interview coming up? Once you have registered with us you can avail of one-to-one help from our Mentoring & Employment Officers.

Interview Techniques

Once you get your job interview we can help you to prepare for it through mock interviews and motivate and support you throughout the process.

Do you have a job interview date? A mock interview with feedback could help you to get the job. If you are registered on the Kickstart programme, we can do a mock job interview with you in advance of your formal one. Just contact your Mentoring and Employment Officer with your Job Description.

We also run personal development and interview skills workshops to help give participants the skills and personal resources they need to succeed at interview. If this interests you, call 02871308466 for further information.

Click here to view information on interview preparation and techniques.

Benefit Calculations

Our Officers keep up-to-date with changes in benefits legislation in order to calculate changes in clients benefit entitlement. For example, we help participants on benefits calculate how moving into a job or training will affect their benefits. There are many new in-work benefits available to local people e.g. Working Tax Credit, Child Tax Credit.

Where necessary and helpful we signpost participants to the range of advice centres in the Derry City Council area.

For up-to-date information on benefits log on to the Social Security Agency

Education and Training Opportunities

We keep an up-to-date register of training available through the various training providers. We can help you to identify suitable education and training opportunities to meet your needs, put you in touch with the Careers Service, actively support you in getting onto the right course or programme and where appropriate put you forward for financial assistance through our barriers fund.  See the links below:


Help to Overcome Barriers to Employment

Discretionary funding is available to address any barriers to work a client may be experiencing.

For example, some of the training we have funded to date:

  • Construction Skills Register CSR Card
  • City & Guilds NVQ Level 2 Barbering
  • Fork Lift Course
  • Level 3 Diploma in Health & Social Care
  • Level 3 Diploma in Childcare
  • Safe Handling of Pesticides Course (PA1, PA6)

This funding can be very specific to each individuals needs therefore you will need to work in conjunction with your Mentoring & Employment officer who will assess your needs for funding.

Approximately 355 people have had training funded through the barriers fund to  assist them to move into employment.  

To avail of free & confidential help and support from one of our Mentoring & Employment officers tel. (028) 7130 8466

Download a Kickstart to Work Enrolment Form


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